Terms of Service

Terms and Conditions

Please read these terms carefully before using Bird0's services.

1. Acceptance of Terms

By accessing and using Bird0, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use License

Permission is granted to temporarily access Bird0 for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose
  • Attempt to decompile or reverse engineer any software contained on Bird0
  • Remove any copyright or other proprietary notations from the materials

3. User Responsibilities

As a user of Bird0, you are responsible for:

  • Maintaining the confidentiality of your account
  • All activities that occur under your account
  • Providing accurate and complete information
  • Complying with all applicable laws and regulations

4. Service Modifications

Bird0 reserves the right to modify or discontinue, temporarily or permanently, the service with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the service.

Refund Policy

We offer a 14-day money-back guarantee for all paid plans, which includes our 7-day free trial period. If you're not satisfied with our service within this period, we'll provide a full refund. To request a refund, please contact our support team.

6. GDPR Compliance

Bird0 is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). As a data controller, we ensure that:

  • We process personal data lawfully, fairly, and transparently
  • We collect data for specified, explicit, and legitimate purposes
  • We only process data that is necessary for our services
  • We keep data accurate and up to date
  • We store data securely and for no longer than necessary
  • We respect your rights to access, correct, or delete your personal data

You have the right to request access to your personal data, request corrections, request deletion, and object to processing. To exercise these rights, please contact our support team.

7. Limitation of Liability

In no event shall Bird0 or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Bird0.

8. Contact Information

If you have any questions about these Terms, please contact us at support@bird0.com

Data Security & Encryption

All sensitive user data—including integration tokens, API keys, customer information, and chat messages—is encrypted at rest using strong encryption (AES-256-GCM). Our encryption keys are securely managed and never stored in code or version control. Decryption only occurs on the server when required to provide services to you.